Returns & Exchanges

All sales are final. We do not accept returns as our products are personal-use items worn on the head and cannot be resold once opened due to sanitary reasons.

Please review your order carefully before checkout, as we do not offer returns or store credit for incorrect items, sizes, or variants selected.

Customers are provided the option to request order cancellations or modifications during checkout and through their order confirmation email within the allowed timeframe.

To report a damaged or defective item, please submit a request through our Order Support Request Form via the  HELP link

Defective Items

If your item arrives with a manufacturing defect, contact us within 7 days of delivery and provide clear photos for review.

Approved claims will receive store credit.

Order Changes & Cancellations

Orders may be canceled or modified within30 minutes of purchase or before processing begins (whichever comes first).

Once an order has been processed or shipped, changes and cancellations cannot be made.

Store Credit

Store credit is offered for items confirmed to be defective, subject to review and approval.

To be considered:
• Requests must be submitted through our Order Request Form (HELP) within 7 days of delivery
• Clear photo/video proof of the defect must be uploaded at the time of submission
• Item must be in clean, unused condition aside from inspection

Please note:
• Orders with incorrect product, size, or variant selection are not eligible
• Items showing signs of wear (beyond inspection) will not be approved
• We do not accept returns under any circumstances

Approved requests will receive store credit for the item only (shipping is not included)..